SUPPORT
Frequently asked questions
Is the game free?
Yes. It is free to play, with free gifts every day and no ads. Diamonds, material bundles and the Harvest Club are there if you want them.
Do I need an account?
No. Open the game and play. Your progress saves to the cloud under an anonymous account.
How do I keep my farm when I change phones?
Before you switch, link Google or Apple in the game's Settings. On the new phone, sign in with the same account to get your farm back.
I bought something and did not get it, or I reinstalled the game
Open Settings and choose Restore purchases. If it is still missing, write to us with your friend code.
How do I cancel the Harvest Club?
Cancel in your Google Play or App Store subscription settings, not in the game. Deleting the game does not cancel it. Your benefits last until the end of the period you paid for.
How do I get a refund?
Google Play or the App Store handles the payment, so ask for a refund from the store you paid through.
Where is my friend code?
In Menu > Friends. Share it with friends so you can add each other.
Can strangers message me?
No. There is no chat or free text in the game, and notes are set phrases. You can block anyone, and turn off neighbor suggestions in Settings.
How do I turn notifications on or off?
In the game's Settings. They are optional: reminders when crops are ripe, the cart is back, the boat is about to sail or a friend helped you.
How do I delete my account?
See the Delete account page for the steps and what is removed. Delete account
Still need help?
Write to us, with your friend code and phone model if you can: nguyenduchoangphi922016@gmail.com